Blog

How to build an audience for your small business?

Before you officially start your small business, whether you are an individual creative or a company, you must think about how to connect with the audience that is ideal for you. 

With more platforms than ever before and more smart content always raising the bar on social media, it is always important to remember that growing your audience is not just about having a large number of followers.

Whether you are a kitchen table startup or a well-established corporation, expanding your audience is critical for small business success. To help you understand how and why it is essential for your business to broaden your audience, we will highlight some of the main reasons why you should start building your customer base now. 

How might marketing techniques aid in the expansion of my audience?
Extending your marketing reach over numerous methods and platforms has a significant payoff potential. Over 85% of customers want a mix of digital and non-digital brand interactions, and 68% are willing to spend more with a company that uses those channels to treat them like people. 

There are a number of marketing strategies that can be utilised by small businesses. Conduct research and test run these techniques and see which is most suitable for your own business. 

Should I build my audience with social media?
Taking a fresh look at your social tactics and channels may help you develop relationships, whether you're new to social media or have some expertise. People want to engage with companies they enjoy on social media, with 66% of Facebook users following a company. In the B2B space, 65% of B2B organisations have utilised LinkedIn sponsored advertisements to attract new customers.

Having a social media manager on staff is not necessary for effective social media posts. Anyone may write engaging blogs by offering knowledge that is relevant to their audience's interests. 

Head to our post, “Is having a social media presence necessary?” where we discuss the importance and perks of having a social media presence online in 2021. 

Our tips on how to build your audience:
Businesses today have more options than ever to communicate with existing and new clients because of the advent of social media and its numerous platforms. 

And, while virtually every organisation may benefit from social marketing, not everyone understands where to begin in the ever-evolving world of social networking. We have included some of the main tips on how to build an audience for your small business in the following list:

  • Identify audience preferences
You can discover that your most engaged connections come from LinkedIn or in response to an email campaign, which might be a sign that you should focus on those channels. On the message front, you could find that a free consultation with your top creative talent, rather than a price reduction, is more appealing to your target demographic.

An audience dashboard and marketing CRM solutions may help you manage and link all of your audience data. This method allows you to spot trends that can help you understand how audiences respond, discover what they want from you, and pinpoint chances to provide customised messages that demonstrate you understand their wants and aspirations.

  • Create creative, captivating, and relevant content
This appears to be the most challenging phase for most business owners. Aside from producing relevant and original information, make sure you know what content is appropriate for each social site. 

You might make beginner blunders if you do not have a fundamental grasp of the platforms. For example, hashtags do not function on Pinterest, but they do on Twitter and Instagram. So before you publish, be sure you grasp the basics first. 

  • Refer to omnichannel marketing 
Consumers demand an omnichannel experience with seamless service across communication mediums, according to UC Today. As the number of touchpoints grows, so does the demand for seamless integration from one to the next. 

Whether it is a social ad, an email newsletter, a smartphone push notice, a conversion with your chatbot, or a face-to-face discussion with your store's personnel, there is something for everyone. Your potential and present consumers will receive one unified, consistent message that reflects how they have interacted with your business through omnichannel marketing. 

This method of marketing may be very beneficial and could potentially enable your business to become more visible in a heavily saturated digital world. 


Starting a small business during a pandemic might be daunting for many people, but Persona Finance is ready and prepared with specialists that can provide your company with critical remote accounting services that are integral to the successful functioning of any firm. For more information on our services, please contact Persona Finance at [enquiries@personafinance.co.uk]
Business